Last Updated: 12-1-2025

PLS OneCleaning Solution (“we,” “our,” “us”) respects and protects your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, request our services, or opt in to receive SMS/text messages from us.

1. Information We Collect

a. Personal Information

We may collect the following:

• Name
  
• Email address
  
• Phone number
  
• Address
  
• Service details you provide
  

b. Automatically Collected Information

• IP address
  
• Device type
  
• Browser information
  
• Pages visited
  

c. SMS Information

If you opt in to receive SMS messages, we collect:

• Mobile phone number
  
  
• SMS delivery and interaction data
  

2. How We Use Your Information

Your information may be used for:

• Providing and scheduling cleaning services
  
• Contacting you regarding your appointments
  
• Sending SMS service alerts
  
• Sending promotional or marketing SMS messages (only with consent)
  
• Website improvement and optimization
  
• Meeting legal and regulatory requirements
  

3. SMS/Text Messaging Policy

By submitting your phone number and opting in, you consent to receive SMS/text messages from PLS OneCleaning Solution, including:

• Appointment reminders
  
• Service updates
  
• Customer support messages
  
• Promotional/marketing messages (if opted in)
  

Message and data rates may apply.
Message frequency varies.

Opt-Out Instructions

You can opt out at any time:

• Reply “STOP” to cancel SMS messages
  
• Reply “HELP” for help or support
  

We do not sell, rent, or share your SMS permission or phone number with third parties for their marketing purposes.

4. Sharing Your Information

We do not sell your information.
We may share information only with:

• Service providers helping us deliver our services
  
• Payment processing partners
  
• Legal authorities when required by law
  

These partners must follow strict data protection rules.

5. Data Security

We use reasonable security measures to protect your information. However, no system is completely secure.

6. Your Rights

You may request to:

• Access your information
  
• Update or correct inaccurate information
  
• Delete your information
  
• Opt out of marketing communications (including SMS)
  

Contact us at the email or phone number listed below.

7. Children’s Privacy

We do not knowingly collect information from children under 13.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page.

9. Contact Information

If you have questions about this Privacy Policy, contact us:

PLS OneCleaning Solution
Email: service@plsonecleaningsolution.com
Phone: 800 916 46 33
Website: www.plsonecleaningsolution.com